You can use Paypal, credit card, Perfect Money, TT transfer or bank transfer.
We usually use Fedex, DHL, 4px
We offer customers very competitive prices to buy jewelry, on this basis, we still provide lifetime free cleaning and polishing services. Customers can always send jewelry back to our company for repair (customers bear the shipping costs). We provide a 1-year warranty on all jewelry. If there is a problem with your jewelry, you can mail it back to our office for inspection and repair. If the problem is determined to be a structural defect, we will repair or replace the item for you free of charge. In addition, we have prepared a very favorable paid repair service for customers, you can contact us for more information.
You can return and refund within 30 days from the date of purchase.
Our return policy is divided into products with quality problems and products without quality problems.
• Goods without quality problems:
Custom orders: Due to the personalized nature of the order, a 50% restocking fee will be charged. 2. Items ready to ship: Full refund minus original shipping cost.
• Items with quality issues:
We will refund in full and cover the return shipping cost.
Of course, we have a team of 13 designers who can design jewelry in any style. Please tell me your ideas, or provide pictures, and we can all make it perfectly.
Please buy with confidence. They are very comfortable and easy to use. All metals we use are lead-free, nickel-free and hypoallergenic. Please remember to indicate your allergy details in the order notes. We will appreciate your carefulness.
Our customer service is online at any time. Of course, if you can contact us between 9:00-18:00 Hong Kong time, you will get a more timely response.
We have a team of talented jewelry designers and 3D artists, as well as friendly design consultants who are always ready to help you. When you begin your consultation with us, you will be assigned a design consultant to help you explore design ideas and consider different options. Once your consultant has all the details, our team of artists will create sketches and renderings of your piece. You will have the opportunity to review and provide feedback, and we will continue to refine the design until you are completely satisfied.
There is a WhatsApp button on the homepage of the website, or find our email and phone number at the bottom of the website.
We currently ship to over 50 countries worldwide. However, we are unable to ship to certain countries due to restrictions of our shipping suppliers or customs regulations. If you are unsure if your country qualifies, please ask us and we will do our best to help you. Please note that we offer free shipping on all items.
Yes, both rings can be customized with metal choices, gemstone selections, and design preferences. Many jewelers and online jewelers offer customization options.
Why not? While these rings are usually associated with women, men can wear them if it fits their personal style.
The best way to choose is to look at your partner’s style and the symbolism you want to convey with your gift.